Blog / Manual Order Taking vs Digital Order Taking
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Manual Order Taking vs Digital Order Taking
Manual order taking is a pad and memory. Digital order taking is a menu on a phone. SpoonCub is the digital pad for staff, not a guest app.
Manual feels faster until two people write the same table or the price was last month's. Digital is faster once the menu is in the system.
Manual
- No training and no battery.
- The record disappears at close.
- Fine under a very small ticket count.
Digital, on SpoonCub
- Prices come from the menu you edited.
- The open table cannot be ordered twice as two blank slips.
- History remains after the table is cleared.
Which one to run
Move when you reprint bills from memory. Stay manual if the pad never causes a wrong plate.
Related: Restaurant POS vs Excel.
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